Terms and conditions


Do not proceed with any orders until you have read and accepted our terms and conditions. The customer must totally agree with the Disclaiming Policy before purchasing any of the products contained on this site.

 We reserve the right to cancel your order.

We only process and ship orders that are pre paid in full.

Some details on this website may change from time to time. We will do our best to correct any mistakes.

All prices are subject to change depending on copper prices worldwide.

Our products may differ from photos or information as advertised as these are hand made products and measurements can vary.

The Company may change these terms & conditions at any time.

Return/Cancellation policy: If you are not satisfied with your order or choose to cancel your order after purchase and before shipment, you may do so within 7 days of the purchase in order to receive a full refund.  After this period you may request a cancellation however we will charge a 20% restocking fee. If you request a cancellation after shipment has been made, you may request a return.

Goods may be returned for a credit within seven (7) days after receipt and must be accompanied by our invoice and date of purchase. It is the customer’s obligation to pack and return the goods as they were received. The customer bears the cost of returning the goods in this case. After this period, you may request a return but a restocking fee of 20% will be applied.

The company, its employees or representatives shall not be liable for any damage, danger or bodily harm arising out of the improper use of our products. This includes any results obtained from the alembics.

All prices are stated in € Euros unless you choose any of the other currencies available.

We accept Paypal and Bank Transfer, however the we reserve the right to reject payments or orders and for this we will apply a refund.

We will notify the customer of any delays in regards to the order they place.

In the case of damage occurred in shipping, customer must contact us within 7 days of delivery so a complaint can be opened with the shipping company.

INTERNATIONAL CUSTOMS FEES OR DUTY TAX- Customers outside the European Union, are responsible for payment of any import or customs charges applied upon delivery. Please contact your local customs office if you have any questions relating to this.

All products provided by The Company have a guarantee of 12 months from the date of delivery (unless otherwise stated). This warranty excludes any items that have a shorter life expectancy such as accessories.

All trade marks, content, product names, references, company names, logos, designs and images on this site are property of Copper Brothers/ Premium-coppers.com owners or their respective owners and are fully acknowledged as such. No trademarks, information, or images provided on this site can be used, reproduced or distributed without written authorization of Coppers Brothers/ Premium-Coppers.com.

This site was created by Coppers Brothers/ Premium-coppers.com owners in Portugal.  Premium-coppers.com owners reserves the right to makes changes to this site and these terms and conditions at any time.